Obligation Free Quotes and No Hidden Costs

Our obligation free quotes list all details of our pricing, a full list of inclusions and brochures of the equipment we supply. We tell you up front of any foreseeable costs you may incur.

Premium Range Inclusions:

  • Standard Council and Engineering fees. This includes a Steel Inspection by the Engineers when formwork is complete, and a Final Inspection by the Certifiers on the pool and pool fence.
  • 3 months safety fence hire during construction to local council regulations.
  • Initial start-up chemicals are supplied with handover kit which includes resuscitation sign, pool broom, leaf scoop, 4-in-1 test kit and manual vacuum.
  • Refund of excavation allowance: The excavation allowance in your quote is provisional. We will provide you copies of all invoices incurred for excavation and soil removal. If total invoice costs are less than your excavation allowance, we will refund you the difference.
  • Warranties: All equipment is covered by manufacturers warranties, plus a full six year structural warranty applies.

Exclusions:

  • If excavation costs exceed your dig allowance, the excess amount will be charged at the contractors invoice cost only. Copies of all invoices incurred for excavation and soil removal will be supplied.

Unless stated in your quotation, no allowance has been made for the following:

  • Electrical connections such as power points for filtration, cables for pool lighting and other equipment such as heaters.
  • Permanent pool fencing around pool to local council regulations.
  • Landscaping outside of the coping area such as pathways, decking, gardens and retaining walls.
  • Water : Most local councils allow filling of the pool and topping up via town water/hose. Anyone on tank water/trickle feed will need to supply water for the initial filling of the pool via tanker.
  • It is the owners responsibility to relocate/repair any electrical, water, sewer, gas, telephone or stormwater service lines located within the pool area access path.
  • Development application fees that are non-standard e.g. Building over sewer. These fees are not common and are determined by each individual local councils regulations.

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  • I had Cascade pools installed our pool over 7years ago, it is well built and had only the pumps fail which is a manufacturer issue, not distributor. Jason and the team have been very responsive with help to get the pool up and running again in no time. He is always on hand to offer advice and help where needed. Today my skimmer box had an issue and Jason had another one available at a very reasonable price. I would recommend cascade pools for price, service and quality.

    A. Clarke
  • Earlier in the year Cascade Pools built our beautiful in-ground pool! And she really is a beauty. I am someone who is very risk adverse and likes to have control in any given situation. Just the thought of building a pool caused me considerable stress! We researched for months and spoke to countless pool companies and received many quotes. We finally decided to contract Cascade Pools and all our research really paid off. Why we ultimately choose Cascade comes down to a number of points. Firstly, they are a very honest and professional company. They did not have the cheapest quote but they didn't hide the *real* costs of building a pool either like some of the other companies did. They didn't use high pressure sales techniques, respected the budget we had in mind and offered expert advice when we needed it. The communication was timely and after pool build care was excellent. We never maintained a pool before our pool now and they answered all our questions in the weeks/months following the completion. They even offered to come back to our place if we needed the help. I honestly can't recommend them enough! All the scary stories we read online about pool builds gone wrong and our experience couldn't have been better! We are absolutely loving our pool. And for the record, what they built for us was an 8x4m solar heated, formal pool with cathedral entrance, shallow end to a depth of 2m at deep end, with a retaining wall with water feature.

    Cristina, Darra
  • I employed Cascade Pools earlier this year to help me with a tricky situation of demolishing an aged/ugly pool and renovate to a modern crisp version. Jason helped me with a modern design whilst reclaiming valuable backyard space for the dogs and kids! Clever and gorgeous!
    Everyone I have dealt with from Cascade Pools has been so customer focused and professional. This includes the administration staff, sales, all trades including concreting, tiling, plumbing, fencing, compliance and electrical. Nothing is too hard for this company and everyone has lovely manners and follow through.
    Although normally a new pool is a challenge for a construction site this was the easiest and surest part of my renovation. I knew every step along the way what was happening next and when.
    I cannot recommend Cascade Pools any higher! Definitely choose them!
    Thank you for everything.
    Mary.

    Mary, Hendra
2015 SPASA Australia Gold Award
2014 SPASA Australia Silver Award
SPASA Queensland Award of Excellence 2013 – Traditional pool
SPASA Queensland Award of Excellence 2013 – Natural pool
SPASA Queensland Award of Excellence 2013 – Indoor pool

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